Privacy Policy

This policy describes how AlphaTek Solutions LLC ("AlphaTek," "we," "us") collects, uses, and protects information submitted through www.alphateksolution.com.

Information we collect

• Contact form: first name, last name, business email, company, phone, service and industry selections, and your message.
• Newsletter signup: your email address and your consent to receive marketing email.
• Attribution data: the page you landed on, referring site, and UTM campaign parameters, used to understand how visitors find this site.
• Analytics: only loaded after you accept analytics cookies via the consent banner. You can withdraw consent anytime using "Cookie settings" in the footer.
• Rate-limiting data: a one-way hash of your IP address and the page you requested, kept briefly to prevent abuse of our forms. We do not store your IP address in plain text.

We do not accept and you should never submit patient information, medical records, insurance information, or other protected health information through this website.

How we use this information

• To respond to inquiries submitted through our forms.
• To send transactional confirmations related to a form you submitted.
• To send marketing email only to newsletter subscribers who have opted in, and only until you unsubscribe.
• To understand how visitors use this site, only after analytics consent is granted.
• To prevent spam and abuse of our forms.

Who we share information with

We use third-party processors to operate this website and deliver email, including hosting and infrastructure providers and our email delivery provider. These processors act on our instructions and are not permitted to use your information for their own purposes. We do not sell your personal information.

Data retention

We retain information for as long as necessary to respond to your inquiry, maintain our business records, and meet legal obligations, after which it is deleted or anonymized.

Your rights

Depending on where you live, you may have rights under the GDPR, UK GDPR, CCPA/CPRA, or the Australian Privacy Act 1988 to access, correct, delete, or receive a copy of your information, or to object to certain processing. To exercise any of these rights, contact us using the contact form or call 469-666-0129. If your information is processed by our service providers outside your country of residence, it remains subject to the protections described in this policy.

California residents: we do not sell or share personal information as defined under the CCPA/CPRA. We honor Global Privacy Control signals as an opt-out of sale/sharing where applicable.

Cookies and consent

We use a self-hosted consent banner, not a third-party consent platform. No analytics or marketing script loads before you accept it. You can change your choice anytime using the "Cookie settings" link in the footer.

Children's privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

Contact us

For privacy questions or to exercise your rights, use the contact form or call 469-666-0129.

This policy is provided for general informational purposes and is not legal advice. Have a qualified attorney review this policy for your specific jurisdiction and business needs.